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Leadership and Management Program

This course explores management and leadership issues in the industry, including power and empowerment, communication, goal setting, high-performance teams, diversity, managing organisational change, and strategic career planning.

Target Group

Line manager, department heads, function heads

Learning Objective

  • It will help increase your team’s work productivity.
  • It will help you raise future team leaders for the business organization.
  • It will improve your leadership styles.
  • You will learn better ways of influencing people.
  • You will learn better ways to build a strong and united team.
  • You will learn the art of negotiating effectively with people.
  • You will gain more self-confidence in leading a team.
  • You will be able to interact with other leaders.
  • You will be able to effectively formulate and implement leadership strategies.
  • You will be able to create employee-friendly policies within the organization.

Content

  • Organisational change.
  • The functions of management.
  • Contemporary views of leadership.
  • Quality management.
  • Continuous-improvement process and tools.
  • Types and sources of organisational and personal power.
  • The communication process, and barriers to effective communication.
  • Goal-setting, coaching and handling organisational conflict
  • Team development.
  • The changing workforce and diversity
  • Analysing your personal skills, interests, values, and personality type.
  • Ethics and common ethical issues

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